Head of Operations in Greece

Alpine Elements Ltd is a medium size tour operator specialising in summer and winter activity holidays. The Group takes over 20,000 clients away each year. The Company is seeking to expand their programme in Greece with current capacity of 3000 clients per summer over 2 hotels in Lefkada offering water sports at their four RYA Training Centres in Greece.

The Head of Operations role reports directly to the Managing Director and will be responsible for the Company’s Beach programme development whilst ensuring the smooth running of all existing Beach Clubs and resorts with a current team of (approx.) 80 staff, managers and HOD’s in Greece.

A very varied role which has challenging duties one might expect of starting and running a business in its own right. Duties will range from operational set up to staff management, reporting, overseeing the finance department, supplier contracting, client relations, (customer service) and quality control.

You will be a natural leader and motivator who will take charge of a growing team and inspire them to have a passion for what they do, and in the delivery of a seamless service. You will be a good communicator and have a head for problems and business, be self-reliant, dependable and resourceful. You will be able to stand on your own two feet, take control of tricky situations and perform you tasks diligently at all times.

You will ensure that all problems within your resort are dealt with quickly and efficiently, display a good work ethic and not be shy of “putting in the hours” when required.

This is a very satisfying role, and one that will require a highly experienced, driven and organised person. It will come with career progression proportionate to the work put in.

Skills

• Minimum 3 years’ experience in multi-site hospitality management

• Experience with Hotel Management

• Experience with running Beach Centres

• RYA qualifications to SI level or candidate must display a clear understanding of how a Beach Centre works with regard to RYA regulations and safety.

• Excellent people management skills

• Clear communicator, high organisational skills

• Extensive knowledge in Health & safety and food hygiene at kitchen / hotel level

• Strong problem solving skills & Excellent attention to detail

• Ability to meet deadlines, often under pressure

• Demonstrate ability to work effectively as a member of the team and proactively contribute to company goals

Package

Basic salary: £35,000 + bonus potential (based on performance, revenues, budgets)

Car and accommodation (Greece), mobile phone, travel expenses (Greece) and Medical insurance provided.

Greece and UK based role with extensive travel between both countries. Summer based in Greece: beginning April to October. Winter based in UK: November to March. UK role is largely set down and set up, with work on financial reports and budget. Kit procurement, boat shows, staff recruitment and brochure work.

Initial seven month contract followed by an appraisal leading to permanent position

Please send your CV with a cover letter.